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Commisio44354
Commisio44354
5/1/2019 9:29:01 PM
User Rank
Gigamaster
Re: growth
Happy #MayDay2019 to all--trust the first day of May has gone well--indeed, if they don't, they do so at their peril--and there lies the challenge for all of the key players--and I include all the "FANG" players.  

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ms.akkineni
ms.akkineni
4/30/2019 7:31:18 PM
User Rank
Gigamaster
Re: growth
Yup, we can say that AT & T tops the list in terms of maintaining customer sustainability. I hope other carriers are listening.

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Commisio44354
Commisio44354
4/30/2019 7:22:04 PM
User Rank
Gigamaster
Re: growth
In my view, AT&T has indeed figure it all out--I wonder if that would be enough in the changing landscape they have to compete in though....as I saw, May here we come--and for all celebrating May Day around the World, Happy May Day!!

 

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ms.akkineni
ms.akkineni
4/30/2019 7:07:13 PM
User Rank
Gigamaster
Re: growth
@Comm:

I hear what you are saying. I know several folks that are similar who had been loyal to one provider for almost 15 years. AT&T seems to be the winner in this loyalty game. I agree with you that loyalty goes both ways, not just customers alone. Customers automatically would hold on if the provider treats them reasonably good.

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ms.akkineni
ms.akkineni
4/30/2019 7:03:00 PM
User Rank
Gigamaster
Re: growth
Absolutely, totally in agreemnet with you. Not that longer sustainability at this age of technology. That would only make things stale and that would then require  big time catch up.

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ms.akkineni
ms.akkineni
4/30/2019 7:00:14 PM
User Rank
Gigamaster
Re: growth
I agree. I woould prefer to see sustainable growth as opposed to rapid incline that won't last long enough.

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Commisio44354
Commisio44354
4/28/2019 1:58:47 PM
User Rank
Gigamaster
Re: growth
Interesting discourse on this as I caught up on all for the month--I would humbly submit that it is the company that has to insure that the loyalty is sustained through better service--I know this because I have stayed with AT&T as they've worked with me, as their service & reliabilty has improved and they've supported me, my personal and business requests within the constraints of policy.  Maybe I'm the exception.

 

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freehe
freehe
3/28/2019 9:14:18 PM
User Rank
Gigamaster
Re: growth
@afwriter @ariella. I agree. Consumers are fickle and loyalty to companies is almost nonexistent. These metrics are dynamic and must stop being reported as static. A decade ago you could have make statements about dynamic metrics but the would is changing so fast that it is impossible to predict the future.

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Ariella
Ariella
3/15/2019 4:58:06 PM
User Rank
Gigamaster
Re: growth
@DonBrowne Yes, lower pricing not likely to be on the horizon. The direction in which the companies appear to go is to claim greater value in offering more not in reducing costs.

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DonBrowne
DonBrowne
3/15/2019 9:15:54 AM
User Rank
Gigamaster
Re: growth
It doesn't seem surprising to me that we have as noted "no signs of wireless substitution (either fixed or mobile)," in the market yet. T-Mobile though has announced some plans to make 5G a big time replacement and competitor for wired internet in the next few years and what they hint is at a much lower price for consumers. I won't hold my breath for lower pricing but it will be interesting to see if they can becomne a leader in the market.

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